Frequently Asked Questions
General
Resonix earbuds are built for pure sound — crystal-clear audio, deep bass, sleek design, and all-day comfort, without the crazy price tag. Not to mention the advanced touch screen smart case.
Yes, Resonix earbuds have an IPX5 rating, meaning they’re resistant to sweat and light rain. Perfect for workouts, commutes, and unpredictable weather.
The Resonix charging case isn’t just for charging — it’s a full control center for your earbuds. The built-in smart digital screen lets you:
- Instantly check battery levels for each earbud and the case
- Switch sound profiles (like Bass Boost, Balanced, or Clear Voice modes)
- Control music playback (play, pause, skip tracks)
- Activate the case light for better visibility in low-light situations
- Use Find My Buds to locate misplaced earbuds quickly with a built-in alert feature
All without needing to open your phone or install any extra apps. It’s like having a mini sound and control hub right in your pocket.
You’ll get up to 6 hours of playtime on a single charge, plus another 24 hours from the compact charging case. That’s a whole lot of playlists.
Yes! Resonix earbuds feature passive noise isolation to block out background noise naturally, plus select models offer active noise cancellation (ANC) for an even deeper, more immersive listening experience.
Absolutely. Built-in high-quality microphones make calls crystal clear — no shouting, no repeating yourself.
Resonix earbuds work with any Bluetooth-enabled device — iPhone, Android, tablets, laptops, you name it.
The Resonix case is designed for quick charging. A short 15-minute top-up gives you hours of playback time — perfect when you’re rushing out the door.
Thanks to the built-in smart display, you can instantly see the remaining battery percentage for each earbud and the case. No blinking lights to decode — just clear numbers.
Shipping
UK & Ireland: 1–2 business days
Australia & NZ: 2–5 business days
USA & Canada: 2–5 business days
We ship your order from the warehouse closest to you to ensure fast delivery:
- United Kingdom: Shipped from our UK warehouse in Kent
- United States: Shipped from our US warehouse in New Jersey
- Canada: Shipped from our Canadian warehouse in Toronto
- Australia: Shipped from our Australian warehouse in Sydney
- New Zealand: Shipped from our New Zealand warehouse in Auckland
No long international shipping times — Resonix produducts are sent locally for quicker, hassle-free delivery!
Warranty & Returns
Yes! Every pair of Resonix earbuds is backed by a 2-year warranty covering defects and malfunctions.
The warranty covers manufacturing issues like battery failure, Bluetooth problems, or sound faults. It doesn’t cover accidental damage, water submersion beyond IPX5 limits, or loss.
Just contact our support team with your order number and a description of the problem. We’ll make the process quick and easy.
Yes. We offer a 90-day satisfaction guarantee. If you’re not happy with your purchase, you can return it for a full refund — no questions asked.